Cookie Policy for TopCook
Last Updated: 20/02/2026
1. Introduction
This Cookie Policy explains how TopCook Ltd ("TopCook", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website or use our app. It explains what these technologies are, why we use them, and your rights to control our use of them.
2. What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by online service providers to make their websites or services work, or work more efficiently, as well as to provide reporting information.
3. Why We Use Cookies
We use cookies for several reasons. Some cookies are strictly necessary for our platform to function properly (like remembering what meals are in your cart). Other cookies help us track user interests, analyze platform performance, and improve the overall TopCook experience for our Buyers and Sellers.
4. Types of Cookies We Use
Below is a breakdown of the specific types of cookies we use on our platform and their purposes:
| Cookie Type | Description | Consent Required? |
|---|---|---|
| Strictly Necessary | Essential for the platform to function. They allow you to log in, securely access your account, process payments, and remember items in your shopping basket. | No |
| Performance & Analytics | These help us understand how visitors interact with TopCook. We use tools like Google Analytics to count visits, see which pages are most popular, and track loading speeds. | Yes |
| Functionality | These allow the platform to remember choices you make (such as your username, language, or your region) to provide enhanced, personalized features, like showing nearby cooks. | Yes |
| Targeting & Advertising | These are used to deliver advertisements more relevant to you and your interests. They also help us measure the effectiveness of our marketing campaigns. | Yes |
5. Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. This includes:
- Payment Processors: Services like Stripe or PayPal use cookies to detect fraud and securely process your meal purchases or seller payouts.
- Analytics Providers: We use third-party analytics (e.g., Google Analytics) to help us understand how you use the site so we can improve the platform.
- Social Media: If you use buttons to share TopCook profiles or meals on social media, those sites (like Facebook or Instagram) may set their own cookies to track your activity.
We do not control the cookies set by these third-party services. Please review their respective privacy policies for more information.
6. How Can I Control Cookies?
You have the right to decide whether to accept or reject cookies.
- Cookie Banner: When you first visit TopCook, you will see a cookie consent banner. You can use this banner to choose which categories of non-essential cookies you wish to accept or reject.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies at any time. If you choose to reject cookies via your browser, you may still use our website, but access to some functionality (like staying logged in or adding meals to your basket) may be severely restricted.
- Mobile Devices: Most mobile operating systems allow you to control personalized advertising in your device settings.
7. Changes to this Policy
We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.
8. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
Email: privacy@top-cook.co.uk